Privacy Policy

Welcome to My Melita. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By accessing or using My Melita, you agree to the practices described in this Privacy Policy.

We may collect the following information when you use our platform:

Personal Information

• Full name
• Email address
• Phone number
• Residential address (where applicable)
• Date of birth (where applicable)
• Government-issued identification for identity verification (KYC)
• Bank account details for withdrawals

Account Information

• Username
• Password (encrypted)
• Wallet balance
• Transaction history
• Login records

Payment Information

When you fund your wallet or request withdrawals, payment information is processed securely through trusted providers. We do not store your debit or credit card information on our servers.

Technical Information

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referral source

We use your information to:

• Create and manage your account
• Verify your identity
• Process deposits and withdrawals
• Provide customer support
• Detect and prevent fraud
• Comply with legal obligations
• Improve our website and services
• Communicate important service updates

My Melita uses cookies and similar technologies to keep you logged in, remember preferences, improve performance, analyze traffic, and protect against fraudulent activity.

Our website may use Google services (where applicable), including:

• Google Analytics
• Google Search Console
• Google reCAPTCHA
• Google Ads (if applicable)

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including payment processors, identity verification providers, fraud prevention services, and regulatory authorities where legally required.

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information (including SSL encryption, access controls, and monitoring).

We retain personal information only for as long as necessary to provide services, meet legal and regulatory requirements, resolve disputes, prevent fraud, and enforce agreements.

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of eligible information
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your personal data

Our services are intended for individuals who are legally permitted to use them. We do not knowingly collect personal information from children under the applicable minimum age without appropriate authorization.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our privacy practices, please contact us: